Privacy Policy

Effective Date: 29/11/2024

Green Tea Peng Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://greenteapeng.net/ (the “Site”).

Green Tea Peng Limited is registered in England and Wales under company number 12437263. Our registered address is First Floor, 17-19 Foley Street, London, England, W1W 6DW.

1. Information We Collect

We may collect and process the following information:

1.1 Information You Provide:

  • Your name
  • Contact details (e.g., email address, phone number)
  • Payment details (if applicable for purchases)
  • Any other information you voluntarily provide when interacting with us (e.g., through forms or queries)

1.2 Automatically Collected Information:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Pages you visit on our Site and the duration of your visit
  • Referring websites or search engines

1.3 Cookies and Tracking Technologies:

We use cookies and similar technologies to improve your experience on our Site. These include:

  • Necessary cookies for the Site’s operation.
  • Analytics cookies to understand how you use the Site.
  • Marketing cookies to show relevant advertisements.

You can manage your cookie preferences or withdraw consent via the “Cookie Choices” section on the Site.

2. How We Use Your Data

Your personal data is used for the following purposes:

  • To deliver our services and products
  • To process payments and fulfil orders
  • To communicate with you about updates, offers, or inquiries
  • To personalise your experience on the Site
  • To comply with legal and regulatory obligations
  • To detect and prevent fraudulent activities

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

  • Consent: For marketing and analytics purposes.
  • Contractual necessity: To process orders and provide services.
  • Legal obligation: To comply with UK laws and regulations.
  • Legitimate interests: To improve our services and protect against fraud.

4. Sharing Your Data

We do not sell your personal data. However, we may share your information with:

  • Service providers: Trusted third parties that support our operations (e.g., payment processors, IT providers).
  • Legal authorities: When required by law or to protect our rights.
  • Business partners: To deliver co-branded services or promotions.

5. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, misuse, or loss. However, no online platform is completely secure, and we cannot guarantee absolute protection.

6. International Transfers

Your data may be processed outside the UK or the European Economic Area (EEA). If this occurs, we ensure appropriate safeguards are in place to protect your data in line with UK GDPR.

7. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccuracies in your personal data.
  • Erasure: Request deletion of your data (“right to be forgotten”).
  • Restriction: Limit how we process your data.
  • Data portability: Obtain your data in a portable format.
  • Objection: Object to data processing for specific purposes (e.g., marketing).
  • Withdraw consent: Revoke consent at any time, where applicable.

To exercise your rights, please contact us at info@greenteapeng.net

8. Retention Periods

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

9. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any personal data.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Green Tea Peng Limited
  • Address: First Floor, 17-19 Foley Street, London, England, W1W 6DW
  • Email: info@greenteapeng.net

© GREENTEA PENG. ALL RIGHTS RESERVED

Privacy Policy